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HRM
HRD AND OD
CLIMATE SURVEYS
CHANGE MANAGEMENT
CUSTOMER SERVICE TRAINING
PERFORMANCE MANAGEMENT
CONFLICT MANAGEMENT TRAINING
EMPLOYEE ENGAGEMENT SURVEY
PERFORMANCE APPRAISALS TRAINING
JOB DESCRIPTIONS/JOB EVALUATIONS
TEAM DEVELOPMENT/TEAM DIAGNOSTICS
LEADERSHIP AND SUPERVISION TRAINING
PRINCIPLES AND FUNCTIONS OF MANAGEMENT
INDUSTRIAL RELATIONS TRAINING AND CONSULTANCY
PLANNING AND FACILITATION OF MEETINGS AND CONFERENCES
EFFECTIVE INTERPERSONAL/ ORGANISATIONAL COMMUNICATION
ORGANISATION DEVELOPMENT INTERVENTIONS- (ACTION RESEARCH)
SEMINARS AND WORKSHOPS

● QUICK RESPONSE ● QUALITY SERVICE ● CULTURE-BASED
● SUSTAINABLE SOLUTIONS


COMPENDIUM OF FACTS CURRENT SEMINARS


  1. ASK.. For Exceptional Customer Service
  2. Effective Interpersonal and Organisation Communication
  3. Leadership and Supervision
  4. The Hidden Cost of Conflict and Effective Conflict Management
  5. PMAS (Performance Management and Appraisals: Each of your employees is entitled to know how he or she is doing....!)
  6. Team Development and Teamwork for greater effectiveness, efficiency, and affective-ness
  7. Coaching and Mentoring: A Performance and Retention Strategy.
  8. Introduction to Industrial Relations: Discipline and Grievance Handling.
  9. Change Management (including Force Field Analysis).
  10. Aligning and Setting Performance Objectives.
  11. Strategic Planning (Logical Framework) Logframe Approach.
  12. The Human Factor: “Developing Positive Work Attitudes”.
  13. On-the -Job Training (OJT) Job Instruction Training (JIT)
  14. Introduction to Occupational Safety and Health (OSH) at the Workplace.

 

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Telephone: Office: 1 876 632 4717
Fax: 1 876 961 4844
Mobile: 1 876383 8476
E-mail:  factshrd@flowja.com,
weltbuergerfacts@flowja.com,
cbss@flowja.com
P.O. BOX 1035, MANDEVILLE P.O., JAMAICA, W.I.